Overview
This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or submitting a request, you agree to the practices described here.
Information we collect
What we collect and why
We collect information you provide when you contact us or request service, such as your name, email address, phone number, service address, service type, preferred date/time, and message details.
We may also collect basic technical data (for example, IP address, device/browser information, and pages visited) to help keep the site secure and improve performance.
How we use data
How we use your information
We use your information to respond to inquiries, provide estimates, schedule and deliver cleaning services, and communicate about your request.
We may use information to improve our services and website, prevent fraud or misuse, and comply with legal obligations.
We do not sell your personal information. We share information only as needed to operate our business (for example, service providers that help us run our website or communicate with you) and only for legitimate business purposes.
Sharing & retention
Who we share with
We may share limited information with trusted vendors who help us operate our website, process communications, or provide services (such as hosting, analytics, and email tools). These providers are permitted to use information only to perform services for us. We keep personal information only as long as necessary for the purposes described in this policy, to maintain business records, and to meet legal or contractual requirements.
Your choices
Your rights and choices
You can request access to, correction of, or deletion of certain personal information by contacting us. We’ll respond within a reasonable timeframe.
Cookies and analytics. Our website may use cookies or similar technologies to remember preferences and understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect site functionality. Marketing communications. If we send promotional messages, you can opt out at any time by following the instructions in the message or contacting us.
We use your information to provide cleaning services and support—never to sell your data.
Mazi Cleaning
Children’s privacy. Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children. Security. We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure. Policy updates. We may update this policy from time to time. The “Last updated” date below indicates when changes were made.